Frequently Asked Questions


--What is P.E.T Yarn?


Eco-friendly polyester fiber made from recycled plastic bottles; durable construction, UV-treatedto help minimize fading; soft, wool-like texture; lightweight; often reversible; washable,scrubbable. P.E.T yarns are eco-friendly, man-made fibers. The rugs are soft underfoot, similarto wool. They are great for living rooms, bedrooms, hallways, high-traffic areas.


--Where are La'grace Home products made?


La’grace home products are made in India, and currently, La’grace home sources all of itsmaterials from India.


--What are the benefits of certified organic products?


Following are the 5 key benefits of certified organic products for the planet :

  • Organic textiles is skin friendly
  • Increased affordability of attires
  • Good news for the environment
  • Creating awareness and ensuring responsibility
  • Eliminates fatalities in factories

--What type of dyes are used in all La'Grace Home products?


  • All the dyes we use are low-impact fiber reactive in an environmentally sensitive facility.
  • We don’t use any chrome (or fasteners) in the process. All our prints and fabrics are dyed using
    water-based dyes (inks), which are free of ammonia, chlorine bleach, and toxic heavy metals.
  • We only promote azo-free dyes in our products. Azo-free refers to any dyes that do not contain
    the main known carcinogenic compounds that have been regulated by the EU.

--What does OEKO-TEX mean?


Oeko-Tex textiles and fabrics are certified free of harmful chemicals and are safe forhuman use. To attain Oeko-Tex Standard 100 certification, the fabric has been tested andcertified to be free from harmful levels of more than 100 substances known to be harmfulto human health.


--How do I contact if I have questions?(before or after my purchase)?


All La’grace Home products are easy to care for – machine washable. We recommendusing colors separately using cold/warm water and line dry. The use of bleaching agentsmay damage the colors, so we don’t recommend using any bleaching agents.


--Whom do I contact if I have questions?(before or after my purchase)?


If you have any questions, feedback, or sales inquiries, send us an emailat:info@lagracehome.com.au


--Why do you do preorders?


Preorders allow you to secure new and back-in-stock items ahead of time (so you don’tmiss out) at a discounted price.


When will my preorders arrive?


Our preorders allow you to order selected items early, at a discounted price, and avoidmissing out. Delivery times for preorders may vary by 2 – 4 weeks from the estimated delivery date.